Smart lockers enhance the visitor experience at Puy du Fou
A unique theme park known for its historical and cultural re-enactments. This attraction draws thousands of people each year in France, and of course all these visitors need somewhere to safely store their valuable belongings.
The challenge
To fully enjoy the park, guests want a safe place to store their bags and personal items. The personnel costs associated with a traditional cloakroom posed a challenge. They needed an alternative solution that did not require additional staff.
The solution
With our modular locker system, we built a combination of optimised locker sizes tailored for this customer. Each locker is connected to a terminal where the visitor chooses a personal code as the access key. Visitors who make a purchase in the shop receive a voucher giving them a free locker to securely store their purchases.
The result
By installing a fully automated locker system in 2019, this customer became one of the first parks to take this step. The lockers have now been operating for several summer seasons and are an indispensable part of the visitor experience.
