24/7 smart lockers transform order pick-ups at Nehia
As a paint store for professionals, Nehia is well-known in the region for its extensive range of paints and graphic design materials. They offer a unique selection of paints, tools, and surface-treatment products to meet the needs of both industrial and construction professionals.
The challenge
Nehia often received orders that needed to be picked up before the next workday started. This meant finding staff available from 4 a.m. to supervise the warehouse - sometimes for only a few orders - leading to high personnel costs with limited return.
The solution
To reduce staffing needs and increase flexibility, Mobile Locker installed autonomous smart lockers. Customers can now pick up their paint orders whenever it suits them, 24/7.
The result
Clients receive a personal PIN code via SMS and email or can pay directly at the terminal to access their locker. This system provides full autonomy, ensures instant payment, and significantly improves both customer satisfaction and operational efficiency.
“Thanks to Mobile Locker, our customers can now collect their orders outside business hours and pay immediately. It gives them more flexibility, and saves us time and unpaid invoices.”
